The City of Boerne is experiencing phone line outages at all City facilities on Wednesday, Jan. 22. We have notified our service provider and are working to restore service.
This outage includes all City phone lines, including City Hall, Boerne Utilities, the Library, Parks and Recreation, Animal Care Services.
Here is how you can contact us in the meantime:
Emergency & Non-Emergency
The 911 dispatch center is still operating normally for any emergency needs.
The Boerne Police Department non-emergency phone line is also still operating normally. That number is (830) 249-8645.
Other City Services
Boerne Utilities
You can use the following email addresses to reach Boerne Utilities, or stop by City Hall at 447 N. Main Street.
- Utilities Customer Care: customersvc@boerne-tx.gov
- Utilities Billing: billing@boerne-tx.gov
Animal Care Services
Animal Care Services can be reached via email at animalcontrol@boerne-tx.gov.
Patrick Heath Public Library
The Patrick Heath Public Library can be reached via email at librarian@boernelibrary.org.
Municipal Court
The Municipal Court can be reached via email at courtstaff@boerne-tx.gov.
Communications
The Communications team can be reached via email at communications@boerne-tx.gov.
