
By Robert Taylor
For the second time in as many years the City of Boerne has been named a Best-In-Class Employer in Gallagher’s U.S. Benefits Strategy and Benchmarking Survey.
For its 2023 survey, Gallagher identified the City as an organization that excels in optimizing employee and organizational wellbeing.
Human Resources Director Susan Finch and her team were recognized for their efforts at the Jan. 9 City Council meeting. Finch thanked the council and city management for their support and for advocating for employees.
“This recognition places us in the top one percent of organizations in the nation,” City Manager Ben Thatcher said. “From fostering engagement to reducing turnover, from physical health initiatives to financial security programs, Susan and her team, along with our great Executive Leadership Team, work together to support our employees with all these different programs so they feel valued and supported and have the ability to thrive in their everyday jobs.”
The City of Boerne is just one of three organizations in the San Antonio area to be recognized as a Best-In-Class employer, reflecting the City’s ongoing goal of being an employer of choice.
Gallagher identified the City as an organization that excels in optimizing employee and organizational wellbeing. The City was recognized for strategic investments in benefits, compensation, and employee communication to support the health, financial security, and career growth of its employees at a sustainable cost structure.
The City of Boerne was assigned points based on its relative performance in:
- Planning horizons for the benefits and compensation strategies
- Extent of their wellbeing strategy
- Turnover rate for full-time equivalents (FTEs)
- Completion of a workforce engagement survey
- Use of an HR technology strategy and its level of sophistication
- Difference in healthcare costs over the prior year
- Integration of DEI initiatives
- Extent of the financial wellbeing strategy
- Use of a communication strategy
- Gallagher is global insurance brokerage, risk management, and consulting services firm that operates in more than 130 countries.
Learn about employee recognition.
See job openings at the City of Boerne.

