The City of Boerne has renewed its agreement with WM, previously known as Waste Management, ensuring residents continue to receive quality trash and recycling services. This updated agreement introduces several enhancements designed to improve service convenience and efficiency for the community.
New 96-Gallon Recycling Carts
Starting Monday, January 27, WM will replace the current 64-gallon recycling carts with larger 96-gallon recycling carts for all residential customers. This upgrade aims to increase recycling capacity and promote sustainability in Boerne.
Residents will simply need to leave their bins by the curb on their normal recycling day and WM will collect their old bin and replace it with a newer, larger receptacle as they are out doing their regular collection. The change out should be completed by February 7.
Same-Day Trash and Recycling Collection
The City is collaborating with WM to streamline collection schedules, aligning all residential trash and recycling services to occur on the same day. Once implemented, residents will have a single collection day between Monday and Friday. Further details about the re-routing will be shared as they become available.
Updated Service Rates
Effective January 1, 2025, Boerne residents will see a slight increase in their monthly garbage rates. The new rates are as follows:
- $22.83 per month for one waste wheeler and a 96-gallon recycling cart.
- $30.70 per month for two waste wheelers and a recycling cart. These rates include applicable sales tax and encompass monthly brush and bulk item collection services.
Previously, the rates were $18.57 and $25.92, respectively.
Enhanced Services for Residents
- Disability Collection Services: WM will provide door-to-truck waste collection services for residents who demonstrate a need or hardship.
- Senior Citizen Discounts: Residents aged 65 and older are eligible for discounted rates.
For more information about these services, contact Boerne Utilities Customer Care and Billing.
Existing Services and Recycling Options
WM continues to offer additional services to Boerne residents, including:
- Monthly Brush and Bulk Pickup: Bulky items are collected curbside during the second full week of each month. No advance request is required; simply place items at the curb by 7 a.m. on your pickup day.
- At Your Door Special Collection Service: This free service allows for the safe disposal of hazardous or hard-to-recycle items. To schedule a collection, contact WM at (800) 449-7587.
Customer Support and Billing Options
Boerne Utilities customers have access to convenient bill-paying options, including:
- Web payment and automatic drafts via credit card or checking account.
- The Boerne app for streamlined payment management.
- The Average Monthly Payment plan for consistent monthly billing.
For assistance with billing or to learn more about these services, contact the Boerne Utilities Customer Care and Billing Office at (830) 249-9511, option 1.
The City of Boerne remains committed to providing reliable and efficient waste management services while supporting environmental stewardship. For more information about these updates, visit the City of Boerne’s website.
